Return Policy
Privacy Policy
If you are not satisfied with your purchase you may return your product(s) by mail or other shipping method within 30 days of the date the order was placed. Customer is responsible for return shipping expense. Price paid for product(s) and any tax will be refunded to customer. Shipping fees can not be refunded.No refunds will be granted on items purchased more than 30 days.No refunds on opened relaxer or perm/curl kits.No refunds on sale items.
Please have the following information available:
Name of Purchaser
Order Number
Date Purchased
Type of Problem or Reason For Return
Toll Free: 1800.262.2326
Email: info@afamconcept.com
Terms of Sale
By placing an order on this website you are offering to purchase a product subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.Dispatch times may vary according to availability and are subject to any postal delays or unforeseeable circumstances for which we will not be responsible.
In order to contract with https://vitalepro.com you must be over 18 years of age and possess a valid credit or debit card or issued by a bank acceptable to us or have an authorized Paypal account.
https://vitalepro.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be https://afamconcept.com or may in some cases be a third party. Where a contract is made with a third party https://afamconcept.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card or Paypal account used to place your order, and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
(b) Pricing and Availability
While we try and ensure that all details, descriptions, and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.Delivery costs and any applicable taxes may be charged to your order. Such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
(c) Payment
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card/account will be charged/debited upon authorization being received. The monies received upon the debiting/charging of your card/account shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email, the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
Terms & Conditions
Afam Concept Inc (“https:vitalepro.com”) owns and operates this Website. This document governs your relationship with https:vitalepro.com/ (“Website”). Access to, and use of this Website and the products and services available through this Website (collectively, the “Services”), are subject to the following terms, conditions and notices (the “Terms of Service”). By using this website, you are agreeing to all of the Terms of Service, which may be updated from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.This Website may contain links to other websites (the “Linked Sites”), which are not operated by https:vitalepro.com including social media sites and related shopping sites. https:vitalepro.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.
Privacy Policy
Our privacy policy, which sets out how we will use your information, can be found on the Privacy Policy Section of our website. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
Prohibitions
By using this website you agree to not commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence, or in any way offensive or obscene; hack into any aspect of the website; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material commonly referred to as “spam;” or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and https://vitalepro.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of https://vitalepro.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved byhttps://vitalepro.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
Terms of Sale
By placing an order on this website you are offering to purchase a product subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.Dispatch times may vary according to availability and are subject to any postal delays or unforeseeable circumstances for which we will not be responsible.In order to contract with https://vitalepro.com you must be over 18 years of age and possess a valid credit or debit card or issued by a bank acceptable to us or have an authorized Paypal account. https://vitalepro.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with.
This will usually be https://vitalepro.com or may in some cases be a third party. Where a contract is made with a third party https://vitalepro.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card or Paypal account used to place your order, and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
(b) Pricing and Availability
While we try and ensure that all details, descriptions, and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.Delivery costs and any applicable taxes may be charged to your order. Such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
(b) Payment
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card/account will be charged/debited upon authorization being received. The monies received upon the debiting/charging of your card/account shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email, the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law https://vitalepro.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect https://afamconcept.com’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Indemnity
You agree to indemnify, defend and hold harmless https://vitalepro.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Invalidity
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected and all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Variation
https://vitalepro.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and https://afamconcept.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of https://vitalepro.com.
Privacy Policy
This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.We use your Personal Information only for improving the Site and contacting you regarding your orders or news and information about AFAM Concept Inc and our brands. We do not sell or share your information to other companies or organizations. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you regarding your order or specials, sales and news from AFAM Concept Inc. Personally identifiable information may include, but is not limited to, your name, address, email address (“Personal Information”).
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
The security of your Personal Information is important to us. No method of transmission over the Internet, or method of electronic storage is 100% secure. While we use commercially acceptable means to protect your Personal Information, no site can guarantee absolute security.
Changes To This Privacy Policy
Afam Concept Inc. may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.